IT Technician (NOC) - Technology
Kuala Lumpur • Business • ContractProvide support services for Metro-E network and all above system, software and hardware including Jabatan Laut Malaysia (JLM) and LKIM (Lembaga Kemajuan Ikan Malaysia) users and attend to any problem regarding Internet Subscriber or VOIP services to tenants.
Job Requirements
- At least Diploma in Information Technology (IT) or any related field.
- Experience in Network Monitoring System is an added advantage.
- 1 year experience in a related field.
- Have skills in common operating, software proficiency, collecting data and information, computer troubleshooting, and documenting and recording information.
- This position requires monitoring 24/7
- To ensure response time to complaints via phone, whatsapp or email within a time frame.
Responsibilities
- To provide support services for Metro-E network and all above system, software and hardware including Jabatan Laut Malaysia (JLM) and LKIM (Lembaga Kemajuan Ikan Malaysia) users.
- Operate, admin and support of MRANTI System and Network which includes the Metro-E Network, Domain Controller, Monitoring System, IP-PABX system, email system, servers and SAN storages, surveillance system, managed services etc.
- Provide support and attend to any problem regarding Internet Subscriber or VOIP services to tenants.
- To monitor, acknowledge and take action on any triggered alarm on the monitoring system ensure that all aspects of the Metro-E network and its system application are in good functional condition.
- To ensure that daily operation of the system runs in good condition.
- Diagnostic, resolve, record and report all error conditions resulting from the system.
- To ensure all incidents on the system and network escalated to the second level within time frame.
- To ensure all customers are updated on major incidents and notifications sent within the time frame if any.
Thank you for your interest. Please login now to apply to this position.

Malaysian Research Accelerator for Technology and Innovation
https://mranti.my
Bringing Big Ideas to Impact
https://mranti.my
Without the right platform, ideas are just ideas. At MRANTI, we provide our community of researchers and innovators with the right platform for ideas and purposeful innovations to thrive and make an impact.
Enabled by the Government, Industry, Academia and Community each stage of your innovation journey is supported and accelerated to commercialisation.

Assistant Manager, Academic Sector, Partnership - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Contract

Senior Executive, Global and Portfolio Account Management, Partnership - Ecosystem Development (2 positions)
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Manager, Global and Portfolio Account Management, Partnership - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Manager, Drone Tech - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, IIH & COE - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, IIH & COE - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Designer - Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Tech · Contract

Programme Coordinator, Impact Innovation - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Associate, Project Management Office - Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, Digital Marketing - Strategic Communications
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Associate, Government Relations, Partnership - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

EHS Coordinator - Strategic Land Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

EHS Executive, Safety & Health Officer - Strategic Land Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, Procurement - Finance
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive Sandbox Programme Management, NTIS - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, Culture & Engagement - Human Resource
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, Data Analyst - Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Executive, IIH & COE - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Executive, Project Management Office - Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Tech · Contract

Assistant Manager, Performance Analyst - Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Tech · Contract

Assistant Manager, Impact Innovation - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, Public Sector Partnership - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Executive, Business Development - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Executive, Administration
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Analyst - CEO Office
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, National Policy Management Unit - Strategy
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Manager, Business Development & Marketing - MRANTI Technology
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Tech · Contract

Executive Retail Operations - MRANTI Corporation
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Automation Engineer - MRANTI Engineering
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Assistant Manager, Talent Acquisition & Culture - Human Resource Department
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive Technology & Innovation, Impact Innovation - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Fixed Term Contract

Senior Executive, Integrity & Risk Management - Integrity & Internal Audit
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Executive, Sandbox Program Management (NTIS) - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Manager, Impact Innovation - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Fixed Term Contract

Senior Coordinator, PR & Digital Media Communications, Techlympics - Strategic Communications
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Programme Coordinator, Techlympics - Strategic Communication
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Senior Associate Operations - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, Technology Management - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, Regulatory & Budget - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Associate, Sandbox Programme Management (SPM), NTIS & Technology Commercialisation - Ecosystem Development
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Contract

Manager, IIH & COEs - Ecosystem Development Department
Malaysian Research Accelerator for Technology and Innovation
Kuala Lumpur
· Business · Fixed Term Contract