MaGIC Central

Senior Executive, Technical Support (4IR FMS), IIH & COE – Ecosystem Development

Kuala Lumpur • Business • Permanent

A Senior Executive, Technical Support (4IR FMS) is responsible for providing technical leadership and support to ensure the smooth operation and maintenance of 4IR systems in a facilities management context.

Job Requirements

A bachelor's degree in a relevant field such as Manufacturing, Information Technology, Computer Science, Engineering or a related field.
At least 5-7 years of experience in technical support or a related field, with a focus on flexible manufacturing systems and 4IR technology.
Advanced knowledge of FMS systems and their components, including programmable logic controllers (PLCs), robots, sensors, and other automation technologies
Strong technical knowledge of 4IR systems, including experience with IoT, automation, and artificial intelligence in the context of manufacturing management.
Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
Strong problem-solving skills and the ability to troubleshoot technical issues.
Knowledge of industry trends and advancements in 4IR technology and flexible manufacturing system

Responsibilities

Providing technical expertise and guidance on 4IR systems and their integration with existing flexible manufacturing systems (FMS).
Overseeing the installation, configuration, and maintenance of 4IR systems and ensuring their reliability and availability.
Developing and implementing policies and procedures for the use of 4IR systems, ensuring compliance with organisational and regulatory standards.
Providing technical support to users of 4IR systems, including troubleshooting technical issues and providing training and guidance as needed.
Collaborating with cross-functional teams, including facilities management, IT, and engineering, to integrate 4IR systems with other systems and platforms.
Monitoring and analysing system usage data to evaluate the effectiveness of 4IR systems and identify areas for improvement.
Staying up-to-date with the latest industry trends and advancements in 4IR technology and facilities management systems.

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