MaGIC Central

Senior Manager, Information Technology - Technology

Kuala Lumpur • Tech • Permanent

The IT Senior Manager takes lead in the yearly budget by preparing and understanding budget for IT services on a yearly basis and managing an approved budget which includes planning and scheduling to ensure an optimal operational and capital expenditure. Responsible for the planning and implementation of additional, deletion and major modifications to the supporting company infrastructure. The IT Senior Manager is also responsible for maintaining and securing IT infrastructure, cloud services for software & services, internally and externally.

Job Requirements

Tertiary education in Computer Science, Information Technology, or related IT discipline
At least 10 years of experience in IT services and project management.
Professional certification in IT infrastructure
Excellent knowledge of technical management, information analysis and of server infrastructure and networking.
Demonstrated customer service ability with an emphasis on timely response to all concerns.
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Ability to work with IT and facility vendors and business stakeholders in multiple locations, prioritize and manage several projects simultaneously.
Excellent project management skills and strong ability to prioritise.
Ability to communicate to all employees concerning all matters related to the office environment.
Ability to quickly learn new concepts and software is necessary.

Responsibilities

Plan, organise, direct, control and evaluate the operations of information systems and to ensure business continuity with well-functioning IT operations.
Discuss with the CDO on system & IT infrastructure requirements, specifications, costs and timelines.
Daily contact point for matters concerning all IT infrastructure, escalations, or requests.
Responsible for handling all IT infrastructure, IT equipment, and S/W according to IT policies and guidelines.
Takes accountability and responsibilities in annual IT audits (external/internal), considers business/regulatory compliance risks and takes appropriate steps to mitigate the risks.
Oversees IT-related asset purchases on a company-wide basis and implementing IT strategies that deliver projects on time and within budget.
Google and cloud platform support.
Incharge of current and potential resources and services.
Work closely with relevant authorities and government agencies to ensure inspections are smoothly carried out upon license renewal.
Maintaining records and writing reports to the management as and when needed according to the company’s SOP.
Train all staff about the potential uses of existing and new technology.
Maintain current and accurate inventory of technology hardware, software and resources.
Troubleshooting and maintenance of all technology issues.
Provide network & facilities access to all staff and tenants.
Identify and prepare hardware and assets for disposal when appropriate.
Other duties as assigned by the Chief Digital Officer.

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